bold("YOUR HEALTH AND SAFETY") Your health and safety is imperative to us. It is important to know if there are any health concerns or issues that may affect your services. Please inform our staff if you are allergic to any chemicals or substances before receiving any service. bold("APPOINTMENTS") Appointments are highly recommended. We do accept walk-in clients depending upon our availability. Appointments are made to provide convenience to high-volume schedules, Appointments can be made by calling or texting us at (425)-679-6547 or through our online booking system with your phones, tablets, or computers.You can also let us know of any additional needs by phone after making the appointment. When booking appointments with specific artists, please call only for availability. bold("CANCELLATION") We value your time and appreciate your understanding! To provide the best service for all of our clients, we kindly ask for at least bold("24 hours' notice") for any appointment cancellations or changes. Late Cancellations or No-Shows will incur a $25 fee. bold("LATE ARRIVALS") Appointments will be held for 15 minutes, after this grace period we consider this as a no show and the appointment may be given away. Please note that your late arrival will determine the length of your treatment and you will be responsible for the full service fee. Your services will end accordingly so that the next guest is not delayed. bold("SERVICES") Your satisfaction is our highest priority. Please make sure that you are satisfied with your nails before you leave. Let us know if you require any fixes or changes when you are still at the salon, and we will be more than happy to take care of them. Unfortunately, if you do not speak up during your service, we will not offer a redo, refund, or credit. As soon as you have walked out of the salon door that means you have accepted and are happy with the services provided to your Nails. Cash, Zelle, or Venmo is preferred for tips. bold("SURVEILLANCE") For safety purposes, our premises are monitored with Digital Video Surveillance. bold("CHILD SAFETY") For safety and insurance liability, children must be supervised by an adult and sit with their parents while in the salon. You are liable for any damage caused by your children in the salon. To respect our clients' relaxation, please keep your children not running around, yelling, or crying. bold("FOR YOUR PROTECTION") Keep all belongings with you. We are not responsible for lost or stolen. bold("6 DAYS GUARANTEE & COMPLEMENTARY FIXES") We have 6days guarantee for our services. Please read carefully in a separate part. Our Salon is not responsible for nails that are lost or damaged due to external factors beyond our control, including but not limited to accidents, misuse or neglect. bold("CARD PROCESSING FEE") Please note that we have a new card terminal and there is a processing fee of 2.5% will now be applicable for all transactions. To remove the processing card fee, you can pay by CASH and also get an extra 5% OFF. bold("LARGE PARTY OF 5 AND UP") For groups of 5 and larger, we ask for 30$/each customer deposit to secure your spot. This deposit will go forward to your service. bold("WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE, INCLUDING BUT NOTLIMITED TO") Anyone with contagious nail conditions. Anyone with infected/open wounds in the treatment area. Anyone with ill/contagious health conditions. Anyone who has inappropriate behaviors towards our technicians or customers. Please respect our policies in place. We thank you for the opportunity to serve you.